ANO
Verified
One of the worst experiences at the dentist – never again!
I had lost an old filling and visited Dr. Adela Deac's office to have it replaced. Instead, I was told I needed a professional cleaning first. I was given a new appointment for that, which was fine.
I was given an appointment for the filling that same day. I arrived promptly at 4:45 p.m., but wasn't called until 6:00 p.m. Once I was in the consulting room, Dr. Deac appeared briefly, said the filling would be done today, and disappeared again. Then an assistant came and gave me a form to sign. I clearly stated that I only wanted a simple filling covered by my insurance. However, the assistant said that they couldn't do that without a co-pay. After some discussion, I finally signed because I urgently needed the treatment.
I received an anesthetic injection and had to wait another 30 minutes because Dr. Deac was still busy with other patients. Eventually, the filling was done – but even during the treatment, she told me it probably "wouldn't last long."
After the treatment, I was in pain and haven't been able to chew on the treated tooth since. In the end, I paid around €300 – for a procedure that caused me more problems than before.
Conclusion:
– No clear communication about the costs
– Long waiting times despite an appointment
– Treatment without prior, transparent information
– Poor aftercare and unsatisfactory results
I've never had such a bad experience with a dentist. I can only strongly recommend that you do your research thoroughly before visiting this practice.
2 weeks ago
Matthias Kors
Verified
I went from one dentist to another for years because I was quite afraid of dentists in general. In 2018, my wife took me to Dr. Deac, and since then, I can say that I have neither fear nor dissatisfaction. She takes her time, and the quality is excellent. While other dentists are happy to pull teeth straight away, she first looks into how teeth can be saved. Furthermore, to my wife's delight, she even stopped me from snoring. All in all, I highly recommend this dentist to everyone. If you don't go, it's your own fault.
a month ago